Unfortunately, we do not accept return COD (cash-on-delivery) orders.
Currently, we just ship PAN India. Please get in touch with us at writetomooch@gmail.com if you would like to buy a product and live outside India.
Mooch is not responsible for service transit time. The time taken for you to receive your product is subject to factors beyond our control (Force Majeure Event) including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
Order cancellation is not applicable on custom orders.
You can get in touch with our customer service by sending us an email on writetomooch@gmail.com
You can also call us on +91 99307 39911 between 10am and 5pm (Monday – Friday)
Our products are not eligible for replacement.
For Website and Bulk Order Inquiries :
Email : writetomooch@gmail.com
Or write us at :
Shop No. 3, BMC Offices, Behind Darshan Classic Building, J B Nagar, Andheri East,
Mumbai, Maharashtra - 400099